Vale Farm Sports Centre
Vale Farm Sports Centre has been criticized by many visitors for its lack of cleanliness, poor maintenance, and unsatisfactory customer service. Users have reported filthy changing rooms, dirty pool water, and inadequate supervision, especially for children's swimming lessons. Multiple reviews call attention to rude staff and ineffective management, further tarnishing the Centre's reputation. Challenges faced include broken equipment, overcrowded facilities, and poor hygiene practices, leading to a frustrating experience for many customers. Despite a few positive mentions regarding friendly staff or good facilities, the overwhelming feedback points to serious issues needing urgent attention for improvement.
Things parents loved about this venue
- Some staff are friendly and helpful.
- Facilities are spacious and varied.
- Free parking available for up to 3 hours.
- Separate pools for adults and children.
- Offers women's only swimming sessions.
Improvements parents would make to this venue
- Increase cleaning and maintenance efforts.
- Training for staff in customer service.
- Regular checks on equipment and facilities.
Top 3 things about this venue
- Overall pleasant atmosphere.
- Spacious pool area and gym.
- Good community engagement activities.
Other parents suggest you bring the following with you
- Swimwear and towels for kids.
- Proper swimming attire for adults.
- Personal locks for lockers.
Address & contact