Discovery Planet is a soft play center located at Surrey Quays, providing a space for kids to have fun and burn off excess energy. While it has a range of activities suitable for younger children, parents have raised concerns regarding safety and overcrowding. The venue has faced criticism for cleanliness, outdated equipment, and inadequate staff supervision. Additionally, some parents have reported disappointing experiences regarding customer service, particularly when that concerns party bookings or safety issues. Despite these criticisms, the center is conveniently located near shopping facilities and can serve as a decent option for families looking for a quick play session.
Things parents loved about this venue
- Conveniently located in Surrey Quays shopping centre
- Offers a variety of activities for younger children
- Free kids meal offer at certain times
- Friendly staff in some instances
- Suitable for birthday parties with various packages
Improvements parents would make to this venue
- Improve cleanliness and maintenance of play equipment
- Enhance staff supervision during peak hours
- Reassess policies regarding height restrictions
Top 3 things about this venue
- Family-friendly environment
- Great for birthday parties
- A place for kids to socialize
Other parents suggest you bring the following with you
- Socks for themselves and children
- Water bottles to keep hydrated
- Comfortable seating for relaxation
Address & contact
Locations near you
Flip Out Canary Wharf
1.3 mil
Fairgame
1.3 mil
London Museum Docklands
1.3 mil